PAYMENT AND REFUND POLICY
What payment methods do you accept?
Currently, we accept payments from:
PayPalVisaMasterCardBank (through PayPal)Alipay
Do you accept e-checks?
To make a bank payment to our site through PayPal, you will need:
- A PayPal account
- A credit card registered to your PayPal account
- A confirmed bank account registered to your PayPal account
- A back-up funding source for your PayPal account
Please note that these are PayPal's requirements, and not ours. If one or more of the requirements above is not fulfilled, a bank payment through PayPal is not possible.
My credit card is not in USD; can I still pay?
Yes, your credit card payment can be made through PayPal. Your credit card company or bank will determine the currency exchange rate and will apply it for your payment.
Can I get my refund through a different payment method or account?
No. For security purposes, any refunds processed will be sent using the original payment method, and to the original account the payment was from. This step helps to ensure that it is safe for you and your fellow players.
If I receive a refund, how long will it take?
Since we apply refund from your payment method company. It will need 1-3 working days to deal the refund by bank system. please wait patiently.
Business Email:[email protected]
Phone Number:+86 0551-65523766
Company Name:Hefei Shengchi Network Technology Co., Ltd.
Company Registeration Number:91340100691064926D(1-1)